1) Q : When can I get the quotation for my enquiry?
A: Usually the quotation will be sent to you within one working day upon all the details of products being clear. If something urgently, we can quote for you within 1 hour based on all details you provide.
2) Q : How long is the bulk production time?
A : Normally 12-15 days. Rush order is available.
3) Q : Can I get a sample before bulk production?
A : Yes. The normal produce progress is that we will make a pre-production sample for your quality evaluation. The mass production will be started after we get your confirmation on this sample.
4) Q: How long can I got this sample?
A : After receiving the sample charge and all the material & design being confirmed, the sample time is 3 days and Express delivery usually needs around 3-5 day.
5) Q: Is the sample charge can be refundable?
A : Yes, normally the sample charge can be refundable when you have placed you order, but the sample shipping freight should not be deducted.
6) Q: what kind of paper can be printed on?
A : We have several kinds of paper material available which depends on your products need, like the woodfree paper,artpaper,kraft paper, paper cardboard,etc..